Contact & support
CayMarket support happens inside the platform, there's no phone line or office counter, and we don't publish a mailing address. Here's the right channel for each kind of problem.
A listing looks fake or breaks the rules
Use the report button on the listing's own page, it goes straight to moderation, and three independent reports hide a listing automatically while we review it.
A question about a specific rental
Message the landlord through the in-app chat on the listing page. Keeping the conversation on CayMarket keeps a record both sides can rely on.
Account issues
Account matters, access problems, data requests, closing your account, are handled through the email address you registered with, so we know it's really you.
Sign in to see the email address on your account.
Worried about a scam?
Read the safety guide before you pay anyone anything, it covers the scam patterns we see in Cayman classifieds and how the platform protects you.
Read the safety guide